- Please note that these policies are subject to change without prior notice. Any updates will be announced through in-studio postings and on our website. By registering, you are considered to have agreed to the above policies.
Terms and Fees Guide
Tuition Payment
Payment Policy:
Tuition is to be paid in advance, either on a monthly basis or by term/program registration, and must be submitted before the first lesson of each billing period.
Payment Methods:
Tuition can be paid via Interac e-Transfer (for Canadian residents) or cash. For detailed e-Transfer instructions, please contact the front desk.
Late Payment Fee:
A late fee of $15 may be applied if payment is delayed more than 7 days past the due date. In cases of prolonged non-payment, lessons may be put on hold until the balance is cleared.
Lesson Rescheduling & Make-up Policy
Notice for Schedule Changes or Cancellations:
If you need to reschedule or cancel a lesson due to personal circumstances, you must notify the front desk or your instructor at least 24 hours prior to the scheduled start time.
We recommend using a method that leaves a clear record (e.g., phone call, text, or email).
This policy helps ensure efficient instructor scheduling and allows the possibility of offering the time slot to another student if needed.
Make-up Lesson Eligibility:
Make-up lessons may be arranged once per month only for lessons that were canceled with at least 24 hours’ notice. The new date must be coordinated with your instructor.
Please note: make-up lessons cannot be rescheduled again.
Cancellations Within 24 Hours / No-shows:
Cancellations made within 24 hours of the scheduled start time, or no-shows without prior notice, will result in the lesson being forfeited. These lessons are non-refundable and not eligible for make-up.
Instructor-Initiated Cancellations:
In the event a lesson is canceled by the instructor or the studio due to unforeseen circumstances, a 100% make-up lessonwill be offered, or the lesson period will be extended or carried forward accordingly.
Additional Fees
Supplies:
Students are responsible for purchasing their own consumable items, such as instrument maintenance supplies (e.g., guitar strings, drumsticks, etc.).
Event Participation Fees:
A small participation fee may be required for certain events, such as recitals, showcases, or special workshops. In such cases, detailed information will always be provided in advance.
Exam Fees:
If a student wishes to take external exams (e.g., RCM), the examination fees charged by the external organization are the responsibility of the student and are not included in studio tuition.
Ready to get started?
Book a trial lesson today.
Ready to get started?
Book a trial lesson today.
Address
7398 Edmonds St #3
Burnaby BC V3N 1A8
Contact
Quick Links
Address
7398 Edmonds St #3
Burnaby BC V3N 1A8